Income Tax Customer Care Number: E-Filing, AIS, TRACES, etc. Helpline Number

Income Tax Customer Care NumberIncome Tax Customer Care Number: E-Filing, AIS and Reporting Portal, TDS Reconciliation Analysis and Correction Enabling System (TRACES), Tax Information Network (NSDL), Demand Management – Tax Payer Demand Facilitation Center Helpline Number Details.

Filing income tax returns and dealing with tax-related queries can be a daunting task for many individuals and businesses. The Indian tax system is complex, with numerous laws, regulations, and procedures that can be challenging to navigate.

Fortunately, the Income Tax Department of India has set up several helpline numbers to assist taxpayers with their queries and concerns.

These helplines serve as a valuable resource for those seeking guidance, clarification, or assistance with various tax-related matters.

Income Tax Customer Care Number

Helpline numbers for different Income Tax related problems are provided below.

e-Filing and Centralized Processing Center Helpline Numbers

The e-Filing and Centralized Processing Center helpline numbers are dedicated to assisting taxpayers with queries related to e-filing of income tax returns, forms, and other value-added services, as well as issues related to intimation, rectification, refunds, and other income tax processing-related matters.

The helpline numbers are:

  • 1800 103 0025
  • 1800 419 0025
  • +91-80-46122000
  • +91-80-61464700

These numbers are available from 8:00 AM to 8:00 PM, Monday to Friday.

It’s important to note that the e-filing process in India has become mandatory for certain categories of taxpayers, such as individuals with income above a certain threshold or businesses with turnover exceeding a specified limit.

The e-filing helpline numbers can guide you through the process, assist with any technical issues, and address queries related to the submission of your tax returns electronically.

AIS and Reporting Portal Helpline Number

The AIS and Reporting Portal helpline number is designed to assist taxpayers with queries related to the Annual Information Statement (AIS), Tax Information Statement (TIS), Statement of Financial Transactions (SFT) preliminary response, response to e-campaigns, or e-verification.

The helpline number is: 1800 103 4215

This number is accessible from 9:30 AM to 6:00 PM, Monday to Friday.

The AIS is a comprehensive statement that consolidates various financial transactions reported by third parties, such as banks, employers, and other organizations. It provides taxpayers with a consolidated view of their income and deductions, helping them ensure accurate tax filing and compliance.

Income Tax Customer Care Number

TDS Reconciliation Analysis and Correction Enabling System (TRACES) Helpline Number

The TRACES helpline number is dedicated to addressing queries related to Form 16, tax credit (Form 26AS), and other issues concerning TDS statements and Form 15CA processing.

The helpline number is: 1800 103 0344

This number is available from 10:00 AM to 6:00 PM, Monday to Saturday.

TRACES is an online facility provided by the Income Tax Department to help taxpayers view and reconcile their tax deducted at source (TDS) and tax collected at source (TCS) credits.

It allows taxpayers to verify the accuracy of their tax credit statements, identify discrepancies, and initiate rectification procedures if necessary.

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Tax Information Network (NSDL) Helpline Number

The Tax Information Network (NSDL) helpline number is specifically for queries related to PAN and TAN applications for issuance or updates through NSDL.

The helpline number is: +91-20-27218080

This number is accessible 24/7, all days of the week.

The Permanent Account Number (PAN) and Tax Deduction and Collection Account Number (TAN) are essential for tax compliance in India.

The NSDL helpline number can assist you with the application process, updating your details, and addressing any queries related to these unique identification numbers.

Demand Management – Tax Payer Demand Facilitation Center Helpline Numbers

The Demand Management – Tax Payer Demand Facilitation Center helpline numbers are designed to facilitate the resolution of outstanding tax demands.

The inbound number for taxpayers to call is: 1800 309 0130 or +91 821 6671200

The timings for receiving inbound calls from taxpayers are:

  • 8:00 AM to 8:00 PM (Monday to Friday)
  • 9:00 AM to 6:00 PM (Saturday), except on national holidays

The outbound numbers from which taxpayers may receive calls are: +91 8216671200

The timings for making outbound calls to taxpayers are:

  • 10:00 AM to 6:00 PM (Monday to Friday)

You can also email your queries to:

If you have any outstanding tax demands or disputes with the Income Tax Department, the Demand Management helpline can assist you in resolving these issues.

They can provide guidance on the necessary documentation, procedures, and timelines for addressing tax demands or facilitating dispute resolution.

Web Manager Helpline Numbers and Email IDs

The Web Manager helpline numbers and email IDs are dedicated to addressing specific queries related to various tax-related forms and services. Here’s a table for your reference:

Query Email ID
Tax Audit Report (Form 3CA-3CD, 3CB-3CD)
Income Tax Return (For ITR 1 to ITR 7)
e-Pay Tax Service
Any Other Issue

These dedicated email IDs and helpline numbers can assist you with specific queries related to tax audit reports, income tax returns (ITRs), e-payment of taxes, and any other general tax-related issues you may encounter.

Effective Utilization of Income Tax Helpline Numbers

To ensure a smooth and efficient experience when utilizing these helpline numbers, it’s essential to have all relevant information and documentation readily available. This may include your PAN, assessment years, tax return forms, and any other pertinent details related to your query.

It’s also advisable to be patient and prepared to provide clear and concise explanations of your queries or concerns. The helpline representatives are trained to assist you, but they may need to ask additional questions or seek clarification to fully understand and address your issue.

Tips for a Seamless Tax Filing Experience

While the helpline numbers provided by the Income Tax Department are invaluable resources, there are additional steps you can take to ensure a hassle-free tax filing experience:

Stay updated: Regularly check the official website of the Income Tax Department for updates on tax laws, regulations, and procedures. This will help you stay informed and avoid any potential penalties or complications.

Maintain meticulous records: Keep accurate and organized records of your income, expenses, investments, and other relevant financial information. This will make the tax filing process smoother and reduce the chances of errors or omissions.

Seek professional assistance: For complex tax situations or if you require personalized advice, consider seeking the services of a qualified tax consultant or chartered accountant. Their expertise can help you navigate intricate tax laws and ensure compliance.

Utilize online resources: The Income Tax Department offers various online resources, including tutorials, FAQs, and calculators, which can be helpful in understanding tax-related concepts and processes.

File returns well in advance: Avoid last-minute rushes and potential delays by filing your tax returns well before the due date. This will give you ample time to address any issues or queries that may arise.


By leveraging the helpline numbers provided by the Income Tax Department and following these tips, you can navigate the intricacies of the Indian tax system with confidence and ensure compliance with relevant regulations, ultimately contributing to a smoother and more efficient tax filing experience.

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